State Farm® Insurance Agent Kyle Pauley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Margaret Ransom
October 11, 2025
"Time well spent with Lydia! She got us much better rates on both our home and auto insurance and was a delight to work with. Everyone was friendly...a positive experience!"
ANTHONY Clark
October 7, 2025
"Lydia, was very helpful and knowledgeable about the coverage that I needed for my car and home. She even help me save money, something that I am very thankful for. Thank you Lydia"
"Anthony, thank you for the great review! Glad to hear Lydia did a good job with your coverages on your home and autos and is always a plus to save money! Welcome to the Farm!"
D'Ayjon Harris
October 7, 2025
"Super helpful!"
"Thank you for the kind review. Welcome to the Farm!"
Dylan albuja
October 7, 2025
"Very good explanation of the benefits"
"Dylan, Thank you for the kind words. Super happy we did a good job explaining your auto coverages and benefits of our agency! Welcome to the Farm!"
Natalie Johnson
October 3, 2025
"Lydia gave me EXCELLENT customer service!! They beat the price PLUS added renters insurance to my auto policy and I’m still paying $50 less per month."
"Natalie, thank you for the kind review! Glad to hear Lydia took good care of you. People don’t understand how inexpensive renters can be to protect your belongings and cover your liability needs; super happy she was able to explain and provide that for you. Welcome to the Farm!"
Leah Lawrence
September 29, 2025
"Lydia was very helpful getting my insurance setup finished over the phone when I had questions!"
"Leah, we are grateful for the kind review! Lydia is a huge part of this team and it shows why with how simple and quickly she can get you better rates and local feel! Happy to gain your business. Welcome to the Farm!"
Randy Shepherd
September 24, 2025
""Lydia did an amazing job helping me get car insurance on my 2024 blazer, she was very professional and polite. And got me a great rate Thanks again"
"Randy, thank you for the great review! We love to hear the positive experiences when looking for new car insurance. Welcome to the Farm!"
Kaylee Higginbotham
September 23, 2025
"Lydia and everyone there is so nice! They are great to work with and got me the lowest price for insurance!"
"Kaylee, thank you for the kind review! We are happy to hear when you have excellent customer service. I am glad Lydia was able to help you save money for your autos as well! Welcome to the Farm!"
Shannon S
September 19, 2025
"Lydia Freeze was AMAZING to work with! She was thorough, patient, and walked me through everything I needed to save our family $13,000 annually!!! YES! I said $13000!!! State Farm has our business now and I will recommend this agency to everyone I know! Thank you Lydia!! Shannon"
"Shannon, thank you for the great review. I am glad Lydia not only was able to make a great impression and take care of you, but wow! What a savings! Thank you for your business. Welcome to the Farm!"
Thomas Strader
September 9, 2025
"Lydia and the whole staff at kyle pauley were very profesional and polite.very fast acting ,they know there job well .I,ll give them 5stars"
"Thomas, thank you for the kind review. We are happy to hear when things go well for customers. Thank you for allowing us to protect your needs. Welcome to the Farm!"
kim hosmer
September 4, 2025
"Save me over 350. Dollars in about 10 mints and got me the same covalent thank you"
"Kim, Glad we were able to save you money while still protecting your home and auto needs! Thank you are the opportunity to gain your business. Welcome to the Farm!"
susan brown
August 29, 2025
"Lydia goes the extra mile to make sure you get taken care of and everything you need!! She even brought me a copy of my insurance cards to my work on her way home. Outstanding service!!!"
"Susan, Thank you for the great review! Lydia has been amazing and I am glad that shows to the customer. Thank you for your business! Welcome to the Farm!"
Bonnie Horsley
August 27, 2025
"Mike made transition from my previous insurance company to State Farm so easy:). Never no pressure & very informative. I'm so happy I chose State Farm! Thank you so much Mike."
"Bonnie, thank you for the kind review! I am super happy to hear how easy Mike made it to switch your insurance. We strive for good customer service and simplicity. Welcome to the Farm!"
Eric Hall
August 27, 2025
"He made the process of switching so easy! Saved us a lot of money, and we gained extra coverage!"
"Eric, thank you for the kind words! Appreciate the opportunity to protect your assets! Welcome to the Farm!"
Dawit Girmay
August 26, 2025
"Lydia gave me really good customer service. She helped me find the best rates for my auto insurance and made sure I understood everything along the way.Really good customer service."
"Thank you so much for the great review. I am happy you see the value in supporting local and allowing us to show what good customer service is! We appreciate your auto business! Welcome to the Farm!"
Anthony Thomas
August 20, 2025
"Kyle Pauley's State Farm Insurance representatives were friendly, knowledgeable, and professional. The ease and comfort I experienced was far better than any other agency in the past. I would highly recommend visiting their website."
"Anthony, we greatly appreciate the kind words. We are super happy you see the value in a local agency! Thank you for your business. Welcome to the Farm!"
Kim Stitzlein
August 18, 2025
"My agent Mike Carroll was very prompt and professional. Having had the previous insurance agency for years, I was hesitant to switch, but he came back with an excellent quote and helped me through the transition."
"Kim, Thank you for the great review! Super happy to hear Mike took good care of you. Thank you for the opportunity to gain your business! Welcome to the Farm!"
Kim Stitzlein
August 18, 2025
"My agent Mike Carroll was very prompt and professional. Having had the previous insurance agency for years, I was hesitant to switch, but he came back with an excellent quote and helped me through the transition."
"Kim, Thank you for the great review! Super happy to hear Mike took good care of you. Thank you for the opportunity to gain your business! Welcome to the Farm!"
Janet Salim
August 17, 2025
"Easy to set up, great savings, polite and courteous"
"Janet, thank you for the kind review! Glad we were able to get your home and autos taken care of while saving you money! Welcome to the Farm!"
Benny Hymes
August 14, 2025
"Would highly recommend this agency. Lydia was a big help!"
"Benny, thank you for the great review and the opportunity for Lydia to compare your current insurance coverages!"
Sue Karakantas
August 14, 2025
"Tami was amazing! I called with a somewhat unique insurance request and she worked with me to quickly and easily obtain coverage. She was a delight to work with. Highly recommend this firm. Thank you Tami!"
"Sue, thank you for the kind words. Tami so truly one of a kind. I am happy to hear she was able to easily get you taken care of!"
Melissa Schaller
August 14, 2025
"I have been looking for cheaper insurance for about a month and every place was very expensive State Farm Lydia at State Farm got my number and she texted me and she was able to get me full coverage insurance and renters insurance for a decent price best price I had found in a month if not more so I'm glad that I was able to get insurance through them and I'm glad that I'm protected lady was very nice very professional I would definitely recommend State Farm in Lexington Kyle poly and speak with Lydia"
"Melissa, thank you very much for the kind review. Lydia is a great asset and I am glad she was able to help you with your home and auto!"
Jeanette Windom
July 28, 2025
"I was very pleased with your service, very clear on what in my policy no hidden statement, follow up was a plus saved me money and got me started right away I want to Thank State Farm for giving me a patient agent Lydia sorry if my spelling was wrong"
"Jeanette, thank you for the kind words! We love having people reach out to our local office as we personalize to each customer individually. Thank you for giving us the opportunity and allowing Lydia to provide your needs promptly. Welcome to the Farm!"
Calah Grover
July 24, 2025
"Very kind and helpful people! I appreciate them walking me through the process of getting insurance for the first time after getting married and living on my own! They are knowledgeable and offer great suggestions."
"Calah, Thank you for the kind review. Thank you also, for giving us the opportunity to gain you and your husbands business. Congratulations on your marriage and we are happy to walk alongside that providing valuable solutions. Welcome to the Farm!"
David Johnson
July 23, 2025
"Lydia was great and very informative. She was knowledgeable on the products and services offered, not to mention helpful. Thank you"
"David, Thank you very much for taking time to do a review. We are proud to hear Lydia did a good job for you in assisting in your auto and home needs! Please reach out if there is anything further we can do. Welcome to the Farm!"