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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emilee Flowers

Emilee Flowers

December 12, 2025

5  out of  5
rating by Emilee Flowers
"Lydia assisted me and was the nicest lady I have ever spoken to. She was so kind and very thorough with her information for me. I really appreciated this from calling every other wide known insurance companies. This place gave me the best rate definitely and the best customer service. I’ve had people from other insurance companies. Hang up on me when trying to explain my driving history. She listened to me and made me feel really glad to be covered by them. Thank you so much, Lydia! 🤍"
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Ann Smith

December 3, 2025

5  out of  5
rating by Ann Smith
"I was very excited and proud to be at the (adult) point in life to have House Insurance. And thanks to Mr. Pauley The DeLongs can rest a little better at night ."
We responded:
"Thank you for the great review! We are super grateful to be the ones to help you secure your home insurance. We love to see all ages and points of life and find solutions to help customers through it. Welcome to the Pauley Farm!"
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Ryan Leynaud

November 26, 2025

5  out of  5
rating by Ryan Leynaud
"Great experience from start to finish! They were extremely helpful and took the time to answer every question I had. The quote they gave me was very competitive, and the whole process was quick and completely hassle-free. They even helped cancel my old policy, which made everything so much easier. Highly recommend, excellent service!"
We responded:
"Ryan, Thank you so much for for the kind review. We appreciate the opportunity to quote your home and auto! We are grateful the pricing was competitive and we were able to gain your business. Welcome to the Pauley Farm!"
Profile photo of Trina F

Trina F

November 24, 2025

5  out of  5
rating by Trina F
"Always thorough, helpful and kind! Thanks for always answering all my questions."
We responded:
"Trina, thank you so much for the kind review! We greatly appreciate your business and the great relationship we have. Glad to have you in the Pauley Farm family!"
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Klarissa Morter

November 21, 2025

5  out of  5
rating by Klarissa Morter
"Kyle and Lydia did an OUTSTANDING job setting up my mom and I’s policies. My auto policy alone was $600 with a competitor, and Kyle & Lydia were able to get both of our auto policies and my mom’s home policy under $600 altogether. Super easy to work with and communicate with too :)"
We responded:
"Klarissa, I appreciate the kind review. Super happy to have you and your mom in our agency now as part of the family. Thank you for the opportunity to quote your home and autos. Welcome to the Pauley Farm!"
Profile photo of Chloee House

Chloee House

November 19, 2025

5  out of  5
rating by Chloee House
"Ray Myers was awesome he helped me get the auto insurance i needed for my car and it was in my budget i would recommend him to everyone hes really great!!"
We responded:
"Chloee, thank you for the kind review. Super happy Ray was able to provide the needs you were looking for while keeping you in budget. Welcome to the Farm!"
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Tim Tadijanac

November 12, 2025

5  out of  5
rating by Tim Tadijanac
"Been a customer for 15+ years. ALWAYS fast and friendly service. Love my State Farm Family"
We responded:
"Tim, greatly appreciate the kind review. It has been a pleasure continuing to work with you! Thank you for your business "
Profile photo of Marcia Wolf

Marcia Wolf

November 10, 2025

5  out of  5
rating by Marcia Wolf
"Claire was beyond helpful. Every detail was explained thourghly. Time was no nissue.. it felt more like sitting down with a friend. Not a business venture."
We responded:
"Marcia, we are super happy to hear this feedback. Customer service is first and foremost so I am glad you witnessed that today! Thank you very much for your business and your review of Claire. Welcome to the Farm!"
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Heather Glasener

November 8, 2025

5  out of  5
rating by Heather Glasener
"Claire W was very helpful and so nice . Thank you for the quick service ."
We responded:
"Heather, thank you for the kind review. We appreciate you taking time to show appreciation of the staff. Super happy to hear Claire did a nice job taking care of you! Welcome to the Farm!"
Profile photo of Jeremy Kaiser

Jeremy Kaiser

November 3, 2025

5  out of  5
rating by Jeremy Kaiser
"Amazing insurance. Kyle helps out with everything, as well just calls to tell me my insurance went down. Amazing communication."
We responded:
"Jeremy, Thank you for the kind review. Happy to help in anyway we can. We love the calls that we get to tell about auto and home decreases as well! Thank you for trusting us with your insurance needs!"
Profile photo of Marilyn Ritchie

Marilyn Ritchie

October 29, 2025

5  out of  5
rating by Marilyn Ritchie
"I find that Kyle and his staff are always professional and knowledgeable .Never had an issue they couldn't find the answer to.. Always very pleasant and helpful. If you are looking for a new insurance agent, I'd recommend these folks."
We responded:
"Marilyn, thank you so much for for the kind review! We are so lucky to have you as a customer! Thank you for trusting us with all your insurance needs!"
Profile photo of Michelle Daugherty

Michelle Daugherty

October 27, 2025

5  out of  5
rating by Michelle Daugherty
"Lydia was so great helping us with our car and house insurance. She took her time to find the best way to go about it. Kyle Pauley was also awesome, making sure we were happy. Thank you for helping us!! We’re happy we’re saving money!!"
We responded:
"Michelle, thank you so much for the kind review! Wonderful to meet you and thank you for the opportunity to not only gain your business, but also review coverages and making recommendations! Welcome to the Farm!"
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Lisa Ruiz

October 22, 2025

5  out of  5
rating by Lisa Ruiz
"Great communication and follow up! Keep up the good job, it shows that you value your customers."
We responded:
"Lisa, Thank you for the kind review. We are happy to hear your experience with our customer service. Appreciate your business!"
Profile photo of John Webster

John Webster

October 17, 2025

5  out of  5
rating by John Webster
"Claire is far and away the best insurance agent I have ever encountered!"
We responded:
"John, thank you for the kind review. We think Claire is an excellent asset to the team. Happy you saw the same with her as well! Thank you for supporting State Farm! "
Profile photo of Charlie Elrod

Charlie Elrod

October 17, 2025

5  out of  5
rating by Charlie Elrod
"Great service and friendly people. Also saved me 50% on my car insurance with the same coverage."
We responded:
"Charlie, Thank you for the great review. It was a pleasure meeting you and super happy you found our office for your home and auto needs! Welcome to the Farm!"
Profile photo of Margaret Ransom

Margaret Ransom

October 11, 2025

5  out of  5
rating by Margaret Ransom
"Time well spent with Lydia! She got us much better rates on both our home and auto insurance and was a delight to work with. Everyone was friendly...a positive experience!"
We responded:
"Margaret, thank you so much for the kind review! Glad Lydia was able to provide good service and great rates for your home and auto! Welcome to the Farm!"
Profile photo of ANTHONY Clark

ANTHONY Clark

October 7, 2025

5  out of  5
rating by ANTHONY Clark
"Lydia, was very helpful and knowledgeable about the coverage that I needed for my car and home. She even help me save money, something that I am very thankful for. Thank you Lydia"
We responded:
"Anthony, thank you for the great review! Glad to hear Lydia did a good job with your coverages on your home and autos and is always a plus to save money! Welcome to the Farm!"
Profile photo of D'Ayjon Harris

D'Ayjon Harris

October 7, 2025

5  out of  5
rating by D'Ayjon Harris
"Super helpful!"
We responded:
"Thank you for the kind review. Welcome to the Farm!"
Profile photo of Dylan albuja

Dylan albuja

October 7, 2025

5  out of  5
rating by Dylan albuja
"Very good explanation of the benefits"
We responded:
"Dylan, Thank you for the kind words. Super happy we did a good job explaining your auto coverages and benefits of our agency! Welcome to the Farm!"
Profile photo of Natalie Johnson

Natalie Johnson

October 3, 2025

5  out of  5
rating by Natalie Johnson
"Lydia gave me EXCELLENT customer service!! They beat the price PLUS added renters insurance to my auto policy and I’m still paying $50 less per month."
We responded:
"Natalie, thank you for the kind review! Glad to hear Lydia took good care of you. People don’t understand how inexpensive renters can be to protect your belongings and cover your liability needs; super happy she was able to explain and provide that for you. Welcome to the Farm!"
Profile photo of Leah Lawrence

Leah Lawrence

September 29, 2025

5  out of  5
rating by Leah Lawrence
"Lydia was very helpful getting my insurance setup finished over the phone when I had questions!"
We responded:
"Leah, we are grateful for the kind review! Lydia is a huge part of this team and it shows why with how simple and quickly she can get you better rates and local feel! Happy to gain your business. Welcome to the Farm!"
Profile photo of Randy Shepherd

Randy Shepherd

September 24, 2025

5  out of  5
rating by Randy Shepherd
""Lydia did an amazing job helping me get car insurance on my 2024 blazer, she was very professional and polite. And got me a great rate Thanks again"
We responded:
"Randy, thank you for the great review! We love to hear the positive experiences when looking for new car insurance. Welcome to the Farm!"
Profile photo of Kaylee Higginbotham

Kaylee Higginbotham

September 23, 2025

5  out of  5
rating by Kaylee Higginbotham
"Lydia and everyone there is so nice! They are great to work with and got me the lowest price for insurance!"
We responded:
"Kaylee, thank you for the kind review! We are happy to hear when you have excellent customer service. I am glad Lydia was able to help you save money for your autos as well! Welcome to the Farm!"
Profile photo of Shannon S

Shannon S

September 19, 2025

5  out of  5
rating by Shannon S
"Lydia Freeze was AMAZING to work with! She was thorough, patient, and walked me through everything I needed to save our family $13,000 annually!!! YES! I said $13000!!! State Farm has our business now and I will recommend this agency to everyone I know! Thank you Lydia!! Shannon"
We responded:
"Shannon, thank you for the great review. I am glad Lydia not only was able to make a great impression and take care of you, but wow! What a savings! Thank you for your business. Welcome to the Farm!"
Profile photo of Thomas Strader

Thomas Strader

September 9, 2025

5  out of  5
rating by Thomas Strader
"Lydia and the whole staff at kyle pauley were very profesional and polite.very fast acting ,they know there job well .I,ll give them 5stars"
We responded:
"Thomas, thank you for the kind review. We are happy to hear when things go well for customers. Thank you for allowing us to protect your needs. Welcome to the Farm!"