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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marie Liggett

Marie Liggett

July 25, 2026

5  out of  5
rating by Marie Liggett
"I had the pleasure of talking to Lydia today. She was very friendly, and explained everything to me. She even got this elder lady a better car insurance and renters insurance payment under $100. Thank you for that. I will surely be recommending them to my friends and family. I will swing by this week some time to see you all and get a cookie 🍪. Lol 😆 These people are so great and easy to talk too. Glad I went to them instead of some other insurance company. Marie Liggett"
We responded:
"Marie, thank you for the great review! Super happy Lydia was not only to provide you better and more coverage but also for a great price. We look forward to meeting you and will have those fresh cookies ready! Welcome to the Pauley Farm!"
Profile photo of Alexandra Barnes

Alexandra Barnes

July 25, 2026

5  out of  5
rating by Alexandra Barnes
"I was in need of car insurance and Chris helped me out BIG TIME with everything. Chris was very professional, genuine and cared about what would be best for me. I would recommend going through State Farm not just for the great policies that they provide, but also how their employees take care of what works best for you and your needs."
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Tony Lorenz

July 24, 2026

5  out of  5
rating by Tony Lorenz
"Lydia was very knowledgeable about getting us auto and home insurance and good price will recommend her to other clients"
We responded:
"Tony,
Thank you for the 5 star review! Happy to hear you had a good experience and great price! Welcome to the Pauley Farm!"
Profile photo of Melanie Schoenberger

Melanie Schoenberger

July 21, 2026

5  out of  5
rating by Melanie Schoenberger
"Lydia was very knowledgeable and helpful in our decisions for our auto and renters insurance. We’re saving money and have better coverage than with our previous policies/company. Thank you so much!!"
We responded:
"Melanie,
This tells the great story of state farm. Not only does our office want to make sure you have coverages you expect, but we do so at a low cost to our customers! We are happy to have you at our agency! Welcome to the Pauley Farm!"
Profile photo of Lori King

Lori King

July 21, 2026

5  out of  5
rating by Lori King
"Love the friendliness and a place I can call and get a person. I love having it in town where I can actually go see my agent."
We responded:
"Lori,
Thank you for the great review! We are glad you see value in having a local agent who will handle your needs! Happy to have you onboard! Welcome to the Pauley Farm!"
Profile photo of Kelli Tyson-Ball

Kelli Tyson-Ball

July 21, 2026

5  out of  5
rating by Kelli Tyson-Ball
"Was great and save med around 90 dollars"
We responded:
"Kelli,
Thank you for the great review. I am super happy we could provide great service and coverage and save you money on top of that! Welcome to the Pauley Farm."
Profile photo of Jeremiah Russell

Jeremiah Russell

July 20, 2026

5  out of  5
rating by Jeremiah Russell
"Kyle quickly and immediately took care of everything I need for motorcycle insurance as an existing customer, but what's more impressive is the fact he did it during a scheduled holiday off of his, when I was only asking for help first thing Monday. Instead, he resolved it immediately, and I am grateful for it. He knows how to make you feel valued!"
We responded:
"Happy to help! Thank you for the great review! Exceptional customer service is our goal and I am glad you received that! Enjoy that new motorcycle!"
Profile photo of Linda Cook

Linda Cook

July 20, 2026

5  out of  5
rating by Linda Cook
"Great insurance company! They helped me save $100 a month...after being with another company for many years. Thank you!"
We responded:
"Linda, thank you for allowing us the opportunity to show the value of a mutual company and great pricing with first class coverages! Happy to have you on board! Welcome to the Pauley Farm!"
Profile photo of Randy Prem

Randy Prem

July 13, 2026

5  out of  5
rating by Randy Prem
"Better coverage better price. Customer service is great"
We responded:
"Randy,
Thank you for the great review! We are happy to have you onboard with our agency! Glad we got you better coverage and great customer service! Welcome to the Pauley Farm!"
Profile photo of Clyde Stotts

Clyde Stotts

July 9, 2026

5  out of  5
rating by Clyde Stotts
"Chris took care of my online inquiry and was able to pull it up when I came into office. He showed the professional attitude I expected and was thorough in his job. I will recommend his services to future clients ."
We responded:
"Clyde, thank you for the kind reviews. We take customer service and professionalism very seriously here and I am glad we were able to provide that to you! Welcome to the Pauley farm!"
Profile photo of Nancy

Nancy

July 9, 2026

5  out of  5
rating by Nancy
"I was involved in a hit and run.when i called to report it everything was explained on what I should do."
We responded:
"Nancy,
Thank you for your review. Sorry you had to deal with this but glad we were able to provide you quick clear guidance to get this resolved. Please let us know if you need anything else."
Profile photo of Lauren Stone

Lauren Stone

July 3, 2026

5  out of  5
rating by Lauren Stone
"Kyle is always great! I appreciate him and all of his help"
We responded:
"Lauren, thank you for the great review! Always happy to help!"
Profile photo of Floyd Deighton

Floyd Deighton

July 2, 2026

5  out of  5
rating by Floyd Deighton
"Lydia was great on getting me a great rate for auto insurance."
We responded:
"Floyd, thank you for the great review. Happy to see Lydia was able to provide great coverage for great rates! Welcome to the Pauley Farm!"
Profile photo of Nicholas Cone

Nicholas Cone

July 2, 2026

5  out of  5
rating by Nicholas Cone
"Kyle and his team are very professional and great to work with."
We responded:
"Thank you for the 5 star review! Always great to see people who appreciate how hard the team works for customers! "
Profile photo of Julie Fellure

Julie Fellure

July 1, 2026

5  out of  5
rating by Julie Fellure
"I had Chris Pugh as an agent and he was hands down very personable, knowledgeable, and precise. I had left after 13 years and came back and I am so happy that I did! I will recommend him to anyone who needs it!"
We responded:
"Julie, thank you very much for the kind words. We are very glad you appreciate the hard work and time we put into discussing needs with customers. We love to hear it! Welcome to the Pauley Farm!"
Profile photo of Khaos Edge

Khaos Edge

June 12, 2026

5  out of  5
rating by Khaos Edge
"Chris gave me a call when I was searching through different companies and went over everything that he would be able to get me and I was sold. He was very thorough and made sure I knew what I was getting for my money and what options I would have available to me down the line. I moved from the company previously but he was able to get me back."
We responded:
"Thank you very much for the kind review! Super happy Chris spent the time to review coverages and make sure you understood them! Welcome to the Pauley Farm!"
Profile photo of Michael Murray

Michael Murray

June 11, 2026

5  out of  5
rating by Michael Murray
"Great service, knowledgeable and polite. Thanks Chris!!"
We responded:
"Michael, thank you for the great review! Super happy to hear Chris took good care of you. Welcome to the Pauley Farm!"
Profile photo of Vallen Savage

Vallen Savage

June 10, 2026

5  out of  5
rating by Vallen Savage
"I worked with Lydia. Very pleased with her costumer service!!"
We responded:
"Vallen, thank you for the great review. We are glad to hear Lydia took good care of you for your car and home! Welcome to the Pauley Farm!"
Profile photo of Brenda Patron

Brenda Patron

June 9, 2026

5  out of  5
rating by Brenda Patron
"Lydia was amazing..."
We responded:
"Brenda, Thank you for the great review. We agree that Lydia is amazing. She takes the time too show she truly cares and reviews coverages and shows the benefits to customers! Welcome to the Pauley farm!"
Profile photo of Nkem Davinis

Nkem Davinis

June 5, 2026

5  out of  5
rating by Nkem Davinis
"I'm free comfortable to work with you guys let's continue the relationship like this thanks"
We responded:
"Thank you for the great review! We hope to continue to provide great and comfortable service for many years to come. Welcome to the Pauley Farm!"
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teresa miller

June 5, 2026

5  out of  5
rating by teresa miller
"Kyle was very helpful, and gave us best deals for the whole family"
We responded:
"Thank you for the great review! We are super excited to have you on board and be able to provide you with great coverages! Welcome to the Pauley Farm!"
Profile photo of Jalyn Green

Jalyn Green

June 3, 2026

5  out of  5
rating by Jalyn Green
"Chris was extremely helpful with getting me a new home and auto policy."
We responded:
"Thank you for your kind review of State Farm Agent Kyle Pauley’s Team. We appreciate it!"
Profile photo of Krissy Duty

Krissy Duty

June 1, 2026

5  out of  5
rating by Krissy Duty
"Lydia and Kyle have been nothing but amazing. Got me the best deal and I shopped everywhere"
We responded:
"Krissy, thank you for the great review! Happy to hear our excellent service doesn’t go unnoticed, and all while getting the best price out there! Thank you for your business and welcome to the Pauley Farm!"
Profile photo of Reece B

Reece B

May 28, 2026

5  out of  5
rating by Reece B
"Lydia was very helpful and transparent with me, really appreciate her and her help. She did a great job walking me through the setup process. 10/10 and on the cheaper side."
We responded:
"Reece, thank you for the great review! Lydia is a huge asset and I’m glad she showed you that. Thank you for your business and welcome to the Pauley Farm!"
Profile photo of Allie Melton

Allie Melton

May 26, 2026

5  out of  5
rating by Allie Melton
"Lydia was such a pleasure to do business with, super nice, and very helpful 😊 and as I can see Lydia is killing it in the Google reviews! Way to go Lydia! You are so great ❤️"
We responded:
"Allie, thank you for the great review! As you pointed out, we love when people like yourself, leave reviews and Lydia does such a nice job that it shows on all her positive reviews! Thank you for your business and welcome to the Pauley Farm!"