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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dorothy Traylor

Dorothy Traylor

February 3, 2026

5  out of  5
rating by Dorothy Traylor
"Really sweet and understanding, really a pleasure. Would definitely recommend"
We responded:
"Dorothy, thank you so much for the kind review. I am happy we were able to provide you with top tier service! If there is anything else you need, please let us know! Welcome to the Pauley Farm!"
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christopher combs

February 3, 2026

5  out of  5
rating by christopher combs
"Lydia helped me change over my policy and saved me some money and alot of headaches. My car is covered and I am very satisfied. I do recommend."
We responded:
"Christopher, very happy to hear that Lydia took good care of you and your auto coverages. We appreciate your business. Welcome to the Pauley Farm!"
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ALYSSA Crump

February 2, 2026

5  out of  5
rating by ALYSSA Crump
"Lydia was so easy to work with and so sweet. I will be sure to refer her to family and friends."
We responded:
"Alyssa, we appreciate the great review. Glad to hear Lydia was able to get you taken care of on your home and auto! Thank you for your business. Welcome to the Pauley Farm! "
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Marty SCHLABACH

January 30, 2026

5  out of  5
rating by Marty SCHLABACH
"Lydia and staff worked very hard to find a suitable solution to my insurance needs. so far so good, Hope all continues well!"
We responded:
"Marty, glad to hear Lydia did such a great job on your insurance. We pride ourselves not only on first interaction customer service, but life long top tier customer service. Happy to have you onboard! Welcome to the Pauley Farm!"
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Abigail Kaufman

January 29, 2026

5  out of  5
rating by Abigail Kaufman
"Kyle and his team are AMAZING!! They are so flexible and get you the best products that fit your life perfectly. They answer all questions and are willing to get to know you personally and not look at you as a number. Highly recommend!!"
We responded:
"Abigail, thank you so much for the kind review. It is customers like you who state that all of our hard work providing top notch customer service, make all of our days worth it. Thank you for your continued business! "
Profile photo of Benjamin Nelson

Benjamin Nelson

January 26, 2026

5  out of  5
rating by Benjamin Nelson
"Lydia did a great job and deserves a raise. She got me three times the coverage for almost a third of the price from a competitor not naming(P_ _ _ _ _ _ _ _ _ _ ) ….😂😂😂she went above and beyond to put up with my indecisiveness and was very thorough in explaining everything to me."
We responded:
"Benjamin, thank you for the kind review. Glad to hear Lydia did such a great job! I will take under consideration for a raise for Lydia! Thank you for selecting State Farm for your auto and home needs! Welcome to the Pauley Farm!"
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Teri Gallion

January 23, 2026

5  out of  5
rating by Teri Gallion
"I spoke with Lydia and she was awesome with finding me the best rate with all the things I required"
We responded:
"Teri, thank you so much for the great review. Super glad Lydia did a good job finding you the right auto and renters coverage for a low price! Welcome to the Pauley Farm!"
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Tim Dennison

January 22, 2026

5  out of  5
rating by Tim Dennison
"Lydia helped me get my Auto and renters policy back in December. Saved me some money too."
We responded:
"Tim, Thank you for the kind 5 star review. Our goal is to provide high-quality customer service for your insurance needs. I am happy to hear we were able to succeed and help you. Welcome to the Pauley Farm!"
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Sonny Suleiman

January 19, 2026

5  out of  5
rating by Sonny Suleiman
"Progressive was trying to charge 150+ for liability, Lydia was able to get me full coverage a lower deductible and significantly less monthly payment than progressive"
We responded:
"Sonny, Thank you so much for the kind review. I love to hear how you were able to see the competitive rates State Farm has right now compared to other companies. We are happy to have you onboard. Welcome to the Pauley Farm "
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Beth Gilcher

January 16, 2026

5  out of  5
rating by Beth Gilcher
"Ray Myers reached out to me about switching auto insurance after I had completed an online survey about lowering auto insurance. He was so kind and patient; answering all my questions thoroughly and honestly. I appreciated his knowledge and expertise. He looked over my previous carrier's coverage and we compared to be sure I was getting the same coverage. We even bundled home and auto so I could save more money! I would definitely recommend Kyle Pauley insurance to anyone!"
We responded:
"Beth, Thank you so much for the kind review! Super happy to hear Ray was able to show you the benefit of having a local agency to explain home and auto coverages! Welcome to the Pauley Farm!"
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casey hord

January 13, 2026

5  out of  5
rating by casey hord
"Best person you could ever get insurance from. I love them and hopefully I stay with them forever. As long as they keep doing me right I will stick with them. Thank you for all your guys's help"
We responded:
"Casey, Thank you so much for the kind review. Super happy to cover your home and auto! Welcome to the Pauley Farm!"
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Cheryl Young

January 12, 2026

5  out of  5
rating by Cheryl Young
"Very helpful. Very friendly. Saved me money off my insurance."
We responded:
"Cheryl, Thank you so much for the kind review. Glad we were able to get you better coverages and save you money. Thank you for supporting local. Welcome to the Pauley Farm!"
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Yolanda Rivers

January 7, 2026

5  out of  5
rating by Yolanda Rivers
"Lydia was very helpful! She went above and beyond to make sure I was happy with the policy I purchased. I look forward to working with Lydia in the near future❤️"
We responded:
"Yolanda, Thank you for the great review! I am super happy Lydia was able to help you get into good coverages! Welcome to the Pauley Farm!"
Profile photo of Ashley Littleton

Ashley Littleton

January 6, 2026

5  out of  5
rating by Ashley Littleton
"Ray was so helpful and thorough with setting up car & renters insurance! Pretty much cut my bill in half for more coverage when I switched! The rest of the staff I spoke with was extremely sweet and were able to answer any and all questions whenever I call in! Thanks guys!!"
We responded:
"Ashley, thank you so much for the kind review. Super happy Ray was able to help you out with switching your auto and renters! Welcome to the Pauley Farm!"
Profile photo of Bambi Shirk

Bambi Shirk

January 5, 2026

5  out of  5
rating by Bambi Shirk
"Lydia was amazing. She helped us get better insurance."
We responded:
"Bambi, thank you for the kind review. Glad Lydia was able to help with your home and auto insurance. Every customer we take time to truly personalize their coverage and I am happy to hear she did a good job of that. Welcome to the Pauley Farm!"
Profile photo of Ashley Schoen

Ashley Schoen

December 29, 2025

5  out of  5
rating by Ashley Schoen
"VERY friendly and explained things in detail"
We responded:
"Ashley, thank you for the kind review. Super happy we were able to find you great coverages for your home and auto for great prices! Welcome to the Pauley Farm!"
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Marcella Lister

December 27, 2025

5  out of  5
rating by Marcella Lister
"Ray at your agency made it so simple to get my home and auto bundled at a great price with no hassles. Will definitely recommend your company."
We responded:
"Marcella, thank you so much for the kind words. Ray is a great asset and I am glad he was able to get you auto and home protected! Thank you for your business and welcome to the Pauley Farm!"
Profile photo of Kevin McHenry

Kevin McHenry

December 23, 2025

5  out of  5
rating by Kevin McHenry
"Lydia at Kyle Pauley State Farm was fantastic to work with. She made getting my renter’s policy set up quick and easy, explained everything clearly, and was very responsive the whole time. I really appreciated how smooth she made the process and how professional yet friendly she was. Highly recommend working with Lydia and this office!"
We responded:
"Kevin, Thank you for the kind review. Here at Kyle Pauley State Farm, we pride ourselves to make sure we fully explain coverages and make sure that it fits everyone needs in a timely fashion. Happy to have you on board. Welcome to the Pauley Farm!"
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Laura Chastain

December 22, 2025

5  out of  5
rating by Laura Chastain
"Fast and they were so polite. And I got my assurance even cheaper than any other. Thank you so much, I Will tell everybody about you. Yes Lidya , was awesome.. She made sure I got my lowest quote thank you so much for her"
We responded:
"Laura, thank you very much for the kind review! We are dedicated to quick but wonderful service! Thank you for supporting local for your insurance. Welcome to the Pauley Farm!"
Profile photo of Emilee Flowers

Emilee Flowers

December 12, 2025

5  out of  5
rating by Emilee Flowers
"Lydia assisted me and was the nicest lady I have ever spoken to. She was so kind and very thorough with her information for me. I really appreciated this from calling every other wide known insurance companies. This place gave me the best rate definitely and the best customer service. I’ve had people from other insurance companies. Hang up on me when trying to explain my driving history. She listened to me and made me feel really glad to be covered by them. Thank you so much, Lydia! 🤍"
We responded:
"Emilee, so glad to hear such a positive review. The entire staff puts customers first and our Vison of “protect what they have to lose” is the driving factor of our business. Lydia is an amazing asset and I am glad to hear you also think so as well! Thank you for your business and welcome to the Pauley Farm!"
Profile photo of Ann Smith

Ann Smith

December 3, 2025

5  out of  5
rating by Ann Smith
"I was very excited and proud to be at the (adult) point in life to have House Insurance. And thanks to Mr. Pauley The DeLongs can rest a little better at night ."
We responded:
"Thank you for the great review! We are super grateful to be the ones to help you secure your home insurance. We love to see all ages and points of life and find solutions to help customers through it. Welcome to the Pauley Farm!"
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Ryan Leynaud

November 26, 2025

5  out of  5
rating by Ryan Leynaud
"Great experience from start to finish! They were extremely helpful and took the time to answer every question I had. The quote they gave me was very competitive, and the whole process was quick and completely hassle-free. They even helped cancel my old policy, which made everything so much easier. Highly recommend, excellent service!"
We responded:
"Ryan, Thank you so much for for the kind review. We appreciate the opportunity to quote your home and auto! We are grateful the pricing was competitive and we were able to gain your business. Welcome to the Pauley Farm!"
Profile photo of Trina F

Trina F

November 24, 2025

5  out of  5
rating by Trina F
"Always thorough, helpful and kind! Thanks for always answering all my questions."
We responded:
"Trina, thank you so much for the kind review! We greatly appreciate your business and the great relationship we have. Glad to have you in the Pauley Farm family!"
Profile photo of Klarissa Morter

Klarissa Morter

November 21, 2025

5  out of  5
rating by Klarissa Morter
"Kyle and Lydia did an OUTSTANDING job setting up my mom and I’s policies. My auto policy alone was $600 with a competitor, and Kyle & Lydia were able to get both of our auto policies and my mom’s home policy under $600 altogether. Super easy to work with and communicate with too :)"
We responded:
"Klarissa, I appreciate the kind review. Super happy to have you and your mom in our agency now as part of the family. Thank you for the opportunity to quote your home and autos. Welcome to the Pauley Farm!"
Profile photo of Chloee House

Chloee House

November 19, 2025

5  out of  5
rating by Chloee House
"Ray Myers was awesome he helped me get the auto insurance i needed for my car and it was in my budget i would recommend him to everyone hes really great!!"
We responded:
"Chloee, thank you for the kind review. Super happy Ray was able to provide the needs you were looking for while keeping you in budget. Welcome to the Farm!"