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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bristan Denman

March 25, 2025

5  out of  5
rating by Bristan Denman
"I’m able to text Lydia and other staff with questions or needs and they make it happen promptly. They are super professional and always try to help no matter what!"
We responded:
"Bristan, thank you for the kind words! Lydia is a huge asset and we pride ourselves on prompt responses and solutions! We appreciate your business!"
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Nikki Higginbotham

March 5, 2025

5  out of  5
rating by Nikki Higginbotham
"Was looking for new insurance company due to rate increases. Call Kyle’s office and talked to Lydia. She was so helpful and switching to them was a breeze!! Thank you!"
We responded:
"Thank you for giving us a call! We're so glad Lydia was able to make your switch smooth and hassle-free. Providing helpful and easy service is what we strive for! If you ever need anything, we're always here to help. Welcome to the farm!"
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Deanna Tobler

March 4, 2025

5  out of  5
rating by Deanna Tobler
"I was looking to switch car insurance for a better rate. I am at work and Claire took the time to text back-and-forth with me to get the coverage and the policy that I needed. She understood that I was at work and could not talk. I’m glad I made the switch and Claire was my agent. I will recommend State Farm and Claire to anyone at any time Claire thank you so much for your time and patience."
We responded:
"Deanna, Thank you very much for the review! Claire is phenomenal and always takes the time to tailor to the needs of our customers! Very happy she was able to help you out! Welcome to the Farm!"
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Sandy Smith (Sandy)

February 28, 2025

5  out of  5
rating by Sandy Smith (Sandy)
"Tami working literally all day on my policy for my home and cars ,she saved me a lot of money and what a nice lady. Took a load of worry from my shoulders I appreciate all you did ,I recommend State Farm to anyone."
We responded:
"Sandy, thank you very much for the review! I am super happy Tami was able to help you out. She is a true asset! Welcome to the farm"
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John Fraley

February 27, 2025

5  out of  5
rating by John Fraley
"Kyle was a pleasure to work with. He made it very easy for my wife and i to switch our auto and homeowners insurance over to State Farm, and saved us alot of money. His staff was also very welcoming. Would recommend to anyone. Thanks again Kyle."
We responded:
"John, great meeting you and your wife. Happy we could help! Thank you for the great review! Welcome to the farm!"
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Kathy Thorne

February 27, 2025

5  out of  5
rating by Kathy Thorne
"I have been with USAA for over 20 years and they were unable to help me lower my insurance cost for home and auto. I was so pleased with State Farm’s rates and the level of professionalism Mike showed. My policies are better and my rates were cut in half. They were fast and very professional. I highly recommend an insurance checkup with this office."
We responded:
"Kathy, we greatly appreciate the kind review! I am glad to hear how Mike took great care of you. Welcome to the farm! "
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Robert Coffin

February 20, 2025

5  out of  5
rating by Robert Coffin
"Tami was very good to work with explaining everything very good glad I switched to Kyle pauley very good agency to work with."
We responded:
"Thank you very much for the 5 star review! We take pride in good customer service and Tami leads the team that way! Appreciate the business!"
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Roy

February 17, 2025

5  out of  5
rating by Roy
"It was a pleasure to speak with Lydia about my options and then to change insurance company. She made it very easy and stepped my through it all."
We responded:
"Thank you for sharing your experience! We’re so glad Lydia was able to make the process easy and guide you through every step. Helping our clients find the right coverage with ease is what we strive for. If you ever need anything, don’t hesitate to reach out!"
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Cayden Strohminger

January 31, 2025

5  out of  5
rating by Cayden Strohminger
"Easy to work with and explains everything in an easy to understand way/Concept."
We responded:
"Thank you for the great review Cayden! Been a pleasure getting to know you! "
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Chris Stedron

January 24, 2025

5  out of  5
rating by Chris Stedron
"Mike Carroll is some sort of insurance savant!!! Got us much better home AND auto coverage, and saved us about $700 a year in the process. Easy process ✅ Great customer service ✅ Awesome product ✅ Saved us money ✅"
We responded:
"Chris, thank you for the wonderful review! I am so happy Mike was so helpful with your home and auto coverage! "
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Kelsey Ujvari

January 21, 2025

5  out of  5
rating by Kelsey Ujvari
"Claire was so easy to work with! She gave me a quote so quick, that had more coverage and was cheaper than my current payment! She walked me through the policy and made it so easy. She was so sweet and really cared about what I needed!"
We responded:
"Kelsey, Thank you very much for your review. Claire is a blessing to have. I am glad to hear your experience was top notch! Welcome to the farm!"
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Ruth C

January 21, 2025

5  out of  5
rating by Ruth C
"We worked with Mike Carroll and he was easy to work with and got everything sorted out for us!"
We responded:
"Ruth, thank you for the great review. I am glad to hear Mike took great care of you! Welcome to the farm!"
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Laya Fodor

January 21, 2025

5  out of  5
rating by Laya Fodor
"Talked with Mike Carroll and he was able to save me money AND set me up with a much better policy than I had with another name brand company. Thanks!"
We responded:
"Laya, thank you for the review! Glad to hear Mike took great care of you! Welcome to the farm!"
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Kristin Sparks

January 20, 2025

5  out of  5
rating by Kristin Sparks
"Mike Carrol with State Farm has been helping my family with auto and home insurance information and questions. We have been looking at quotes to compare and he has answered all of our questions and addressed even our unique concerns. He has been professional, knowledgeable and responds quickly. Great job Mike!"
We responded:
"Kristin, Thank you for the review! Mike is a huge asset and I am glad to hear he is appreciated for the hard work he is putting in to look at all customer needs! "
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Diamond Fletcher

January 18, 2025

5  out of  5
rating by Diamond Fletcher
"Kyle - is the best insurance agent I’ve ever met! My process literally took about 10 mins. I told him what I needed and he delivered exactly that. Not one time did we go back and forth. He knows his stuff. HIGHLY RECOMMENDED!!!!! AND THEY BEAT OUT PROGRESSIVE PRICING for full coverage"
We responded:
"Diamond, thank you very much for your review! I appreciate the kind words and glad we could make things work out! Congrats on the new car. Welcome to the farm! "
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Stephen

January 17, 2025

5  out of  5
rating by Stephen
"You guys was great, explained everything to me."
We responded:
"Thank you for the review and your business! Welcome to the farm!"
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Beverly Garver

January 13, 2025

5  out of  5
rating by Beverly Garver
"Tami was very helpful both on the phone and in the office. Kyle and the rest of the staff introduced themselves and were very friendly."
We responded:
"Thank you very much for the review! Thank you for your business and it was great meeting you!"
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shawn zerby

January 10, 2025

5  out of  5
rating by shawn zerby
"The Kyle Pauley team proactively reached out to me to let me know my auto premium was about to be reduced. Who does that? The typical agent signs you up and forgets about you. They certainly don't look for reasons to reach out!"
We responded:
"Shawn, thank you for the kind review. We pride ourselves in trying to stay in contact with our customers! Glad we were able to reach out for a decrease as well! Thank you for your business!"
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Four_score_and_1

January 8, 2025

5  out of  5
rating by Four_score_and_1
"Super friendly staff and easy to understand insurance! Would highly recommend!!"
We responded:
"Thank you very much for the kind review! Very glad you enjoy the staff that puts a lot of work in making sure the insurance process is easy, smooth, and quick ! "
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Jansen Webster

December 31, 2024

5  out of  5
rating by Jansen Webster
"Just switched to State Farm and Kyle Pauley. Claire was great with explaining the whole process and making it an easy transition. Thank you guys so much!"
We responded:
"Jansen, thank you so much for the positive review! We pride ourselves on top notch customer service and Claire makes that known! Welcome to the farm!"
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Shauna Davidson

December 22, 2024

5  out of  5
rating by Shauna Davidson
"Great rates! Excellent customer service!!! Stress free insurance…Would highly recommend!"
We responded:
"Shauna, thank you for the great review. I would put our team against any! Welcome to the farm!"
Profile photo of Jorja Chamberlain

Jorja Chamberlain

December 18, 2024

5  out of  5
rating by Jorja Chamberlain
"First time car owner and needing my own insurance. Parents go through here and have great coverage so recommended it. Lydia was great in helping get me all set up and even getting my mom onto the policy to help too!"
We responded:
"Jorja, thank you for the kind words. Appreciate you and your parents continued business. Lydia is a huge asset and I am glad she was able to help get your own insurance on your new car! "
Profile photo of Christin Holmes

Christin Holmes

December 14, 2024

5  out of  5
rating by Christin Holmes
"Kyle went above and beyond helping my husband and I with our insurance! This office has wonderful service, certainly give them an opportunity!"
We responded:
"Christin, appreciate the kind words. It has been nice getting to know you and your family. Glad we were able to help. Welcome to the farm!"
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TB

December 14, 2024

5  out of  5
rating by TB
"Best insurance agent around!"
We responded:
"TB, appreciate the kind words. We love to not only provide solutions to our customers but also get to know them as well. "
Profile photo of Jean Nerad

Jean Nerad

November 28, 2024

5  out of  5
rating by Jean Nerad
"I bought a new car after not having a car for several years and needed insurance. The staff was very helpful and explained my coverages well. Would recommend them in the future for all your insurance needs!"
We responded:
"Jean, welcome to the family! Very happy our staff took great care of you! Thank you for trusting us for your insurance needs! "