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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of HEATHER FRANCE

HEATHER FRANCE

October 4, 2024

5  out of  5
rating by HEATHER FRANCE
"Every time I need anything the team here gets it done immediately. Especially Lydia!! Thank you guys"
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Allissa Mustin

September 25, 2024

5  out of  5
rating by Allissa Mustin
"Have been with state farm for years and will definitely continue. I had a different agent before kyle ( who had wonderful people working for him ) under kyle the staff are just as wonderful , attentive and caring. They’re willing to go the extra mile to do their best to help you fix a problem or answer your questions. Very much recommend them"
We responded:
"Allissa, thank you for the kind words. We strive for great experiences and glad to hear you had one!"
Profile photo of Deb Nutter

Deb Nutter

September 17, 2024

5  out of  5
rating by Deb Nutter
"Ray Myers is our agent at Kyle Pauley. He is a man of highest integrity and efficiency. Ray will get you the best coverage at the most affordable rate possible. For all your insurance needs, ask for Ray at Kyle Pauley Insurance."
We responded:
"Hey Deb…this is Ray…thank you so much for your kind words!!"
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Shaun Riley

September 15, 2024

5  out of  5
rating by Shaun Riley
"Great agents here! Friendly and helpful :)"
We responded:
"Thank you very much for the kind words Shaun!"
Profile photo of Cris Nash

Cris Nash

September 14, 2024

5  out of  5
rating by Cris Nash
"I stepped into State Farm and was greeted by all wonderful and friendly folks🥰 Ray was so very helpful giving me better quotes then I was currently paying so obviously I switched to State Farm and I saved enough money that I was able to add Whole Life insurance to my policies, I now have a piece of mind that I had been wanting🙏🏻🥰😃 Thank You Ray for all your help!!!"
We responded:
"Cris, Thank you for the kind words. Truly means a lot as that is exactly what we strive for. Also helps you wore a shirt of a great football team 😉. Very nice meeting you and glad we also were able to provide protection for more than just your cars and home. Welcome to the farm! "
Profile photo of Joyce Sand

Joyce Sand

September 13, 2024

5  out of  5
rating by Joyce Sand
"Recently contacted Kyle to see if we could get better coverage with State Farm insurance. We were so pleasantly pleased with the way they helped us and made it so easy to switch. Tami and Kyle are both so kind and helpful and made us feel like we were long time customers. So glad we switched, saved us lots of money."
We responded:
"Joyce, thank you for the kind words. We truly try to differentiate ourselves by slowing down and truly listening and caring for our customers. Thank you again for your business! "
Profile photo of Lara Wilkinson

Lara Wilkinson

September 12, 2024

5  out of  5
rating by Lara Wilkinson
"After being with USAA for years, I switched to State Farm and am now saving over $100 a month! The process was smooth, and Kyle provided excellent service throughout. Highly recommend if you're looking to save on insurance!"
We responded:
"Thank you so much for the kind words Lara. Super happy we were able to provide value and an added plus a large savings! Welcome to the farm! "
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Andrew Hulse

September 12, 2024

5  out of  5
rating by Andrew Hulse
"Kyle and his Team have been wonderful to work with! I came to them to see if it was possible to get a better rate via State Farm. Working with Tami directly, she and Kyle were able to save me over $100 a month on my policy - with even better deductibles and coverage! Very happy with my decision and it's tremendously reassuring to know that great agents still exist who are truly trying to help people and make sure they are safe and secure. Could not recommend them enough!"
We responded:
"Thank you so much Andrew. Greatly appreciate the review. Tami is amazing and I’m glad she was able to help you out! Welcome to the farm!"
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Morgan Border

August 30, 2024

5  out of  5
rating by Morgan Border
"The best experience and service around!"
We responded:
"Thank you for the review Morgan.greatly appreciate the feedback"
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Michael Bowman

August 29, 2024

5  out of  5
rating by Michael Bowman
"Kyle was friendly, patient and knowledgable. He made sure we had enough coverage at the lowest premium possible. He explained everything clearly and answered all questions."
We responded:
"Appreciate that comment Michael. Great meeting you and Julie today. I am super glad we were able to get everything squared away while getting to know a little about you. "
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janet swank

August 27, 2024

5  out of  5
rating by janet swank
"He is great and very informative about your vehicles and homeowners insurance. I would recommend him to anyone looking for a great agent."
We responded:
"Janet, Thank you very much. Appreciate the business and getting to review coverages and a cherry on top of saving money! "
Profile photo of Michelle Sholes

Michelle Sholes

August 23, 2024

5  out of  5
rating by Michelle Sholes
"After talking with Ray Myers there & getting my quotes I feel confident in switching, I understand what my coverage(s) are now"
We responded:
"Michelle, thank you for the review. Ray is definitely a huge asset and is a great resource when struggling to understand the coverages of insurance and what best fits your needs. Happy to welcome you to the family!"
Profile photo of Cam

Cam

July 8, 2024

5  out of  5
rating by Cam
"Kyle was super helpful and knowledgeable. He provided excellent service and met all of my needs. Would recommend him to anyone."
We responded:
"Cameron, thank you very much for the kind words. Great getting to see you and congrats on the marriage! "
Profile photo of Madison Hammond

Madison Hammond

June 28, 2024

5  out of  5
rating by Madison Hammond
"I worked with Ray to get my auto insurance in place and he was amazing to work for! He was timely on his responses, very polite, and well informed on everything I has questions about. Definitely a 5 star review for me!"
We responded:
"Madison, thank you for the kind words. I agree Ray is a huge asset! Thank you for your business!"
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Tonya Yeater

June 17, 2024

5  out of  5
rating by Tonya Yeater
"Ray at State Farm has been a complete pleasure to work with. Very responsive and took the time to answer all my questions. We are just getting started with State Farm but have been so pleased with service so far. Would highly recommend."
We responded:
"Tonya, thank you very much for your kind words. We love to hear great responses like this. Ray is definitely a great asset as well! Thank you for your business!"
Profile photo of Ryan Bowers

Ryan Bowers

June 14, 2024

5  out of  5
rating by Ryan Bowers
"Kyle is a person of great integrity and character. He’s a great advisor for his clients with their best interest in mind through his knowledge of the ever changing insurance industry"
We responded:
"Ryan, thank you very much for the kind words. Appreciate the review and the opportunity to learn more about you and your business. Wish you the best and look forward to our partnership moving forward "
Profile photo of Lydia Freeze

Lydia Freeze

May 30, 2024

5  out of  5
rating by Lydia Freeze
"It’s been a pleasure working with a great team. Since starting with the agency, the staff has been warm and welcoming."
We responded:
"Thank you for the kind words Lydia. Appreciate when a customer enjoys the wonderful staff and mission we have in the agency"
Profile photo of Anita & Bob Schulz

Anita & Bob Schulz

May 30, 2024

5  out of  5
rating by Anita & Bob Schulz
"Very efficient service and friendly staff."
We responded:
"Thank you for the kind words. It was nice meeting you today and appreciate your business "
Profile photo of Bradley Mikrut

Bradley Mikrut

May 23, 2024

5  out of  5
rating by Bradley Mikrut
"Kyle and Ray take great care of people. Responsive and knowledgeable!!"
We responded:
"Bradley, Thank you very much for the kind works. We love hearing great feedback from customers. Hope to see you at the customer appreciation cookout tomorrow!"
Profile photo of Matthew Frazier

Matthew Frazier

May 20, 2024

5  out of  5
rating by Matthew Frazier
"Decided it was time to shop around for better insurance for our vehicles, mortgage, etc. Stopped in and talked with the wonderful people at State Farm Kyle Pauley and they got me on the right track to saving some money with better coverage on every aspect of my insurances. Specifically worked with Ray, and he is awesome. He was great through the whole process and continues to check in to see how we’re doing and if everything is all good on our end! Stop in and see them!"
We responded:
"Matthew, Thank you very much for the review. We try to set a high standard here to make sure everyone feels the value we provide, but also make sure we are throughout in the process as insurance can be a bit overwhelming without the right help. Thank you again for your business and support!"
Profile photo of THE STEINS THE STEINS

THE STEINS THE STEINS

March 31, 2024

5  out of  5
rating by THE STEINS THE STEINS
"Hello, I received a quote on my auto insurance last week from one of the ladies in the office. Very professional and polite. Thanks for the great service! Also, please excuse my name and profile picture my grandson changed these on me and I don't know how to get them switched back! Thanks again!"
We responded:
"Thank you very much for the review. We pride ourselves on being polite and courteous. In times of increasing costs, we try to set ourselves apart and truly focus on the needs of the customers and ways to make your payment low as possible with discounts while protecting what matters to you most. We appreciate the kind words. Thank you for your business."
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ryan benedict

March 16, 2024

5  out of  5
rating by ryan benedict
"My wife and I are current customers of State Farm. Kyle and his team have been great, always taking the time to answer our questions and are quick to respond. Fresh cookies in the office to take with you when you leave, is a nice touch too. Thanks for the great service!"
We responded:
"Ryan, thank you for the kind words. We truly try to show how much we appreciate local business and make it more than just buying insurance. The cookies do seem to be a great hit! Thank you for your business and we look forward to the continued relationship. "
Profile photo of Ray Myers

Ray Myers

March 7, 2024

5  out of  5
rating by Ray Myers
"My insurance is here and service is top notch!"
We responded:
"Thank you Ray. Always a pleasure taking care of you and your family."
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Pearly Girl

February 16, 2024

5  out of  5
rating by Pearly Girl
"State Farm has the nicest, most helpful agents. We have all our insurance through them."
We responded:
"Thank you so much for the kind words. It means a lot to hear the hard work we put in does make a difference to people. We enjoy helping in all walks of life."
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Courtney And Alicia Reed

February 14, 2024

5  out of  5
rating by Courtney And Alicia Reed
"Kyle and his team are amazing people to work with. I would recommend them to anybody in the area!"
We responded:
"Thank you, Courtney and Alicia. Appreciate the kind words. "