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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S&F D

October 21, 2024

5  out of  5
rating by S&F D
"We were not happy with our insurance after quite a large increase and decided to shop around and we found Kyle. After sitting down with him he thoroughly went through our policy and found several areas where he could save us a lot of money. He is friendly and made us feel welcome. Would recommend to anyone."
We responded:
"Thank you very much for your review! Greatly appreciate you for allowing me the opportunity to review your policies and make recommendations and get your more / better coverage for less money at the same time! Greatly appreciate catching up! Welcome to the Pauley Farm! "
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Julie Bannister

October 19, 2024

5  out of  5
rating by Julie Bannister
"Happy that my new agency in Ohio collaborated with my established agency in Massachusetts so I could keep all my autos insured with State Farm. Switched my renter's insurance to State Farm too. A satisfied customer for 20 years."
We responded:
"Julie, Thank you for the review and welcome to Ohio! Was honored to be able to keep your business with State Farm. Welcome the the Ohio farm!"
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Kyla Freeze

October 18, 2024

5  out of  5
rating by Kyla Freeze
"Kyle and his staff helped me understand the coverages that I have. They also helped me understand what I could add to my policy that would benefit my needs. Wonderful experience. I would recommend them to anyone looking for insurance."
We responded:
"Kyla, thank you for the kind words. Glad we were able to get you better coverage but most importantly, help you to understand what you have and get in your insurance policy. Welcome to the farm!"
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Kaleb Scherer

October 18, 2024

5  out of  5
rating by Kaleb Scherer
"Great experience. Got me exactly what I wanted!"
We responded:
"Kaleb, thank you for the review. Glad to hear you had a great experience and we were able to provide value to you and your family. Please let us know if there is anything else we can do. Welcome to the farm!"
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Dawn Freeze

October 17, 2024

5  out of  5
rating by Dawn Freeze
"Lydia was wonderful!"
We responded:
"Thank you Dawn! We are very lucky to have great staff including Lydia. She does a great job putting customers first! Like a good neighbor!"
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Sarah Wharton

October 17, 2024

5  out of  5
rating by Sarah Wharton
"Kyle was super helpful and informative."
We responded:
"Sarah, thank you for the kind words. We strive to truly explain and allow customers to understand! "
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Karen Conard

October 13, 2024

5  out of  5
rating by Karen Conard
"Very helpful and patient. I called and spoke to Kyle and he was very accomodating to helping me after hours to get my new condo and life insurance taken care of. I was with a local independent and not only saved money going to Kyle but also got great customer service. Thank you so much. I would refer him to anyone"
We responded:
"Thank you very much for the review. This is the exact mission we have as an agency. Welcome to the farm!"
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Jennifer Dominick

October 7, 2024

5  out of  5
rating by Jennifer Dominick
"Ray Myers will never steer you wrong. He has an honest heart for truly helping people. I've known Ray for a long time and would trust him with any insurance need I had."
We responded:
"Thank you for the kind words Jennifer. Ray is a great asset and very trustworthy. Glad he was able to run that off on you as well! Welcome to the farm "
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HEATHER FRANCE

October 4, 2024

5  out of  5
rating by HEATHER FRANCE
"Every time I need anything the team here gets it done immediately. Especially Lydia!! Thank you guys"
We responded:
"Heather, thank you very much for the kind words! Happy to hear the staff is dependable and responsive. We strive to be top tier service! Appreciate your business!"
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Allissa Mustin

September 25, 2024

5  out of  5
rating by Allissa Mustin
"Have been with state farm for years and will definitely continue. I had a different agent before kyle ( who had wonderful people working for him ) under kyle the staff are just as wonderful , attentive and caring. They’re willing to go the extra mile to do their best to help you fix a problem or answer your questions. Very much recommend them"
We responded:
"Allissa, thank you for the kind words. We strive for great experiences and glad to hear you had one!"
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Deb Nutter

September 17, 2024

5  out of  5
rating by Deb Nutter
"Ray Myers is our agent at Kyle Pauley. He is a man of highest integrity and efficiency. Ray will get you the best coverage at the most affordable rate possible. For all your insurance needs, ask for Ray at Kyle Pauley Insurance."
We responded:
"Hey Deb…this is Ray…thank you so much for your kind words!!"
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Shaun Riley

September 15, 2024

5  out of  5
rating by Shaun Riley
"Great agents here! Friendly and helpful :)"
We responded:
"Thank you very much for the kind words Shaun!"
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Cris Nash

September 14, 2024

5  out of  5
rating by Cris Nash
"I stepped into State Farm and was greeted by all wonderful and friendly folks🥰 Ray was so very helpful giving me better quotes then I was currently paying so obviously I switched to State Farm and I saved enough money that I was able to add Whole Life insurance to my policies, I now have a piece of mind that I had been wanting🙏🏻🥰😃 Thank You Ray for all your help!!!"
We responded:
"Cris, Thank you for the kind words. Truly means a lot as that is exactly what we strive for. Also helps you wore a shirt of a great football team 😉. Very nice meeting you and glad we also were able to provide protection for more than just your cars and home. Welcome to the farm! "
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Joyce Sand

September 13, 2024

5  out of  5
rating by Joyce Sand
"Recently contacted Kyle to see if we could get better coverage with State Farm insurance. We were so pleasantly pleased with the way they helped us and made it so easy to switch. Tami and Kyle are both so kind and helpful and made us feel like we were long time customers. So glad we switched, saved us lots of money."
We responded:
"Joyce, thank you for the kind words. We truly try to differentiate ourselves by slowing down and truly listening and caring for our customers. Thank you again for your business! "
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Lara Wilkinson

September 12, 2024

5  out of  5
rating by Lara Wilkinson
"After being with USAA for years, I switched to State Farm and am now saving over $100 a month! The process was smooth, and Kyle provided excellent service throughout. Highly recommend if you're looking to save on insurance!"
We responded:
"Thank you so much for the kind words Lara. Super happy we were able to provide value and an added plus a large savings! Welcome to the farm! "
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Andrew Hulse

September 12, 2024

5  out of  5
rating by Andrew Hulse
"Kyle and his Team have been wonderful to work with! I came to them to see if it was possible to get a better rate via State Farm. Working with Tami directly, she and Kyle were able to save me over $100 a month on my policy - with even better deductibles and coverage! Very happy with my decision and it's tremendously reassuring to know that great agents still exist who are truly trying to help people and make sure they are safe and secure. Could not recommend them enough!"
We responded:
"Thank you so much Andrew. Greatly appreciate the review. Tami is amazing and I’m glad she was able to help you out! Welcome to the farm!"
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Morgan Border

August 30, 2024

5  out of  5
rating by Morgan Border
"The best experience and service around!"
We responded:
"Thank you for the review Morgan.greatly appreciate the feedback"
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Michael Bowman

August 29, 2024

5  out of  5
rating by Michael Bowman
"Kyle was friendly, patient and knowledgable. He made sure we had enough coverage at the lowest premium possible. He explained everything clearly and answered all questions."
We responded:
"Appreciate that comment Michael. Great meeting you and Julie today. I am super glad we were able to get everything squared away while getting to know a little about you. "
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janet swank

August 27, 2024

5  out of  5
rating by janet swank
"He is great and very informative about your vehicles and homeowners insurance. I would recommend him to anyone looking for a great agent."
We responded:
"Janet, Thank you very much. Appreciate the business and getting to review coverages and a cherry on top of saving money! "
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Michelle Sholes

August 23, 2024

5  out of  5
rating by Michelle Sholes
"After talking with Ray Myers there & getting my quotes I feel confident in switching, I understand what my coverage(s) are now"
We responded:
"Michelle, thank you for the review. Ray is definitely a huge asset and is a great resource when struggling to understand the coverages of insurance and what best fits your needs. Happy to welcome you to the family!"
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Cam

July 8, 2024

5  out of  5
rating by Cam
"Kyle was super helpful and knowledgeable. He provided excellent service and met all of my needs. Would recommend him to anyone."
We responded:
"Cameron, thank you very much for the kind words. Great getting to see you and congrats on the marriage! "
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Madison Hammond

June 28, 2024

5  out of  5
rating by Madison Hammond
"I worked with Ray to get my auto insurance in place and he was amazing to work for! He was timely on his responses, very polite, and well informed on everything I has questions about. Definitely a 5 star review for me!"
We responded:
"Madison, thank you for the kind words. I agree Ray is a huge asset! Thank you for your business!"
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Tonya Yeater

June 17, 2024

5  out of  5
rating by Tonya Yeater
"Ray at State Farm has been a complete pleasure to work with. Very responsive and took the time to answer all my questions. We are just getting started with State Farm but have been so pleased with service so far. Would highly recommend."
We responded:
"Tonya, thank you very much for your kind words. We love to hear great responses like this. Ray is definitely a great asset as well! Thank you for your business!"
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Ryan Bowers

June 14, 2024

5  out of  5
rating by Ryan Bowers
"Kyle is a person of great integrity and character. He’s a great advisor for his clients with their best interest in mind through his knowledge of the ever changing insurance industry"
We responded:
"Ryan, thank you very much for the kind words. Appreciate the review and the opportunity to learn more about you and your business. Wish you the best and look forward to our partnership moving forward "
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Lydia Freeze

May 30, 2024

5  out of  5
rating by Lydia Freeze
"It’s been a pleasure working with a great team. Since starting with the agency, the staff has been warm and welcoming."
We responded:
"Thank you for the kind words Lydia. Appreciate when a customer enjoys the wonderful staff and mission we have in the agency"